Privacy policy
How Detail Werkz uses and protects what you share with us.
Draft for Matt's review. It follows the policy on today's detailwerkzpro.com and adds a section on text messages, which the booking form needs. Have it checked before launch, and set the date below.
Last updated: [launch date]
Who we are
Detail Werkz is a mobile car detailing business based in Rohnert Park, California. This policy covers information you give us through this website, by phone, by text and by email. Questions go to detailwerkzpro@gmail.com.
What we collect
- Contact details: your name, phone number and, if you share it, your email.
- Job details: your car's size, year, make and model, the services you're interested in, your ZIP code or where the car will be, when you'd like us to come, any notes, and photos you choose to send.
- Messages: what you send us by text, email or phone.
This site does not use advertising or analytics cookies. Its fonts load from Google Fonts, which receives your browser's IP address when a page loads.
How we use it
- To quote, schedule and do the work you asked for.
- To call, text or email you about your quote or booking.
- To improve our services based on your feedback.
- To send occasional offers, only if you opt in.
Text messages
When you request a quote or book, you agree that Detail Werkz can text or call you about that request. Offers are separate, and you only get them if you tick the box for them. Agreeing to marketing texts is never a condition of booking.
How often we text depends on your booking. Message and data rates may apply. Reply STOP to any message to stop receiving them, or HELP for help. We do not sell your phone number, and we do not share it or your consent to receive texts with anyone else for their marketing.
Sharing
We do not sell your information. We share it only with service providers who help us run the business, such as the companies that deliver our email and text messages and Google, whose Sheets service stores the instant-quote requests sent from this site, and only as much as they need to do that job. We may also share information when the law requires it.
How long we keep it
We keep your information only as long as we need it for the purposes above or as the law requires, then delete it.
Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure or change.
Your choices and rights
You can ask us to show you the information we hold about you, correct it or delete it, and you can withdraw your consent to marketing messages at any time. Depending on where you live, including California, you may have additional rights under local law. Email detailwerkzpro@gmail.com and allow up to 30 days for a response.
Links to other sites
This site links to other websites, such as Google for reviews. We're not responsible for their privacy practices, so check their policies too.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.
